Not getting pm notifications by email

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Not getting pm notifications by email

Post by mole on Sun Apr 03, 2011 2:41 pm

Hi don't seem to be getting PM notifications by email again dancy2

This comes and goes and IMO it's the forumotion stuff at fault and not my PC.

I come on every day to check what's needed but there may be other people we aren't able to find the time to come onto the forum everyday and who maybe aren't getting their pm's.
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Re: Not getting pm notifications by email

Post by Julie on Sun Apr 03, 2011 3:10 pm

Kathy, your profile has been set not to receive them, have amended this so should be okay now great1
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Re: Not getting pm notifications by email

Post by mole on Sun Apr 03, 2011 3:20 pm

Oh ... well I haven't done that Shocked I never touch my profile .... well hope it's worked.

thankyou1
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Re: Not getting pm notifications by email

Post by kats_n_greys on Thu Apr 07, 2011 6:08 pm

I'm not getting any PM notifications - checked my profile and the setting are ok.

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Re: Not getting pm notifications by email

Post by Julie on Thu Apr 07, 2011 6:14 pm

Can you pm me your current email address Alicia?
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Re: Not getting pm notifications by email

Post by Julie on Sat May 14, 2011 10:26 pm

A message from Forumotion Admin re, no email notifications being received.....

They should add forumotion.com to their safe list.


Hope this helps, thankyou1
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Re: Not getting pm notifications by email

Post by CLARA on Sun May 15, 2011 9:14 am

I usually do get notifications of my PM's but not yesterday?

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Re: Not getting pm notifications by email

Post by mole on Sun May 15, 2011 11:08 am

Julie wrote:A message from Forumotion Admin re, no email notifications being received.....

They should add forumotion.com to their safe list.


Hope this helps, thankyou1

Could you ask them how we do that lol!

Spooks where are you help1
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Re: Not getting pm notifications by email

Post by Julie on Sun May 15, 2011 12:14 pm

Pm'd Spooks f crossed1
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Re: Not getting pm notifications by email

Post by Spooks on Sun May 15, 2011 2:55 pm

I don't see why Forumotion should pass the buck on this, as this is what they are doing..... I get email notifications ok, but I no longer get the pop-up window telling me of a PM.

Even when I get email notification and come on to the forum, it says 'You have no new messages' when in fact I do!

To put an email address on to your safe list wholly depends on what type of email account you use for sending and receiving mail. I use Outlook Express so know how to do safe address in that, I have a gmail account so can look that up too. I really need a few people to say what type of email account they are using, I can then look into it more tomorrow.

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Re: Not getting pm notifications by email

Post by CLARA on Sun May 15, 2011 5:42 pm

I am now getting PM notifications again?

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Re: Not getting pm notifications by email

Post by mole on Sun May 15, 2011 7:18 pm

I use Outlook Express.
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Re: Not getting pm notifications by email

Post by Carmel on Sun May 15, 2011 11:40 pm

mole wrote:Hi don't seem to be getting PM notifications by email again dancy2

This comes and goes and IMO it's the forumotion stuff at fault and not my PC.

I come on every day to check what's needed but there may be other people we aren't able to find the time to come onto the forum everyday and who maybe aren't getting their pm's.

I've had the same problem happen a couple of times over the last year or so. I get e-mails about PMs fine for ages, then all of a sudden they stop. I've never changed my RAFA settings. I check my spam account every time I log on so they're not going in there. From all the other posts here, it's definitely a supplier problem and not an end-user problem!!

I hope it can be sorted - I try and check in regularly but sometimes it just doesn't happen - the e-mails are so helpful wavey1
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Re: Not getting pm notifications by email

Post by Spooks on Fri May 20, 2011 7:16 am

Is this resolved yet or do people still want to know how to do safe lists?
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Re: Not getting pm notifications by email

Post by Julie on Fri May 20, 2011 7:31 am

Yes please Lynne great1

There has been little support, sadly, from forumotion Crying or Very sad
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