Rescue Aid For Animals Forum
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Seems to be a problem with pm's and thread updates

4 posters

Go down

Seems to be a problem with pm's and thread updates Empty Seems to be a problem with pm's and thread updates

Post by mole Thu Sep 09, 2010 1:53 pm

Several people have reported not receiving pm's ... I am also not getting thread update emails either ... I have just checked this now.
mole
mole
Member

Posts : 8924
Join date : 2009-07-29
Age : 68
Location : Lancs/West Yorks border

Back to top Go down

Seems to be a problem with pm's and thread updates Empty Re: Seems to be a problem with pm's and thread updates

Post by Julie Thu Sep 09, 2010 2:01 pm

I have checked your profile and it is set to receive email alerts great1

People who are not receiving pms.........Please make sure you are checking your messages every day. You will only receive ONE email stating you have a pm even if you have 10 messages.

Please can members also make sure you are sending messages correctly, the messages will remain in your outbox until they have been read..........

Anyone who is having any difficulties please do alert a member of staff, thankyou1
Julie
Julie
Admin

Posts : 57507
Join date : 2009-07-15
Age : 55
Location : Tyne And Wear

http://www.rescueaidforanimals.co.uk

Back to top Go down

Seems to be a problem with pm's and thread updates Empty Re: Seems to be a problem with pm's and thread updates

Post by kats_n_greys Thu Dec 16, 2010 8:23 pm

I'm not receiving any notification of pm's or anything.
Don't get any emails at all.

kats_n_greys
Member

Posts : 142
Join date : 2009-08-01
Location : Runcorn

Back to top Go down

Seems to be a problem with pm's and thread updates Empty Re: Seems to be a problem with pm's and thread updates

Post by Julie Thu Dec 16, 2010 8:37 pm

Alicia, i've checked your profile and your settings are correct to receive both messages and emails scratch

It might be worth you changing your email address if you can use another one?

If so, pm it to either myself or Sal and we can change this for you. It may rectify the problem.
Julie
Julie
Admin

Posts : 57507
Join date : 2009-07-15
Age : 55
Location : Tyne And Wear

http://www.rescueaidforanimals.co.uk

Back to top Go down

Seems to be a problem with pm's and thread updates Empty Re: Seems to be a problem with pm's and thread updates

Post by kats_n_greys Thu Dec 16, 2010 9:32 pm

Julie wrote:Alicia, i've checked your profile and your settings are correct to receive both messages and emails scratch

It might be worth you changing your email address if you can use another one?

If so, pm it to either myself or Sal and we can change this for you. It may rectify the problem.

I only have one email address sorry, although I did receive this as an email Very Happy

kats_n_greys
Member

Posts : 142
Join date : 2009-08-01
Location : Runcorn

Back to top Go down

Seems to be a problem with pm's and thread updates Empty Re: Seems to be a problem with pm's and thread updates

Post by Julie Thu Dec 16, 2010 10:21 pm

Shall we see how it goes? Very Happy
Julie
Julie
Admin

Posts : 57507
Join date : 2009-07-15
Age : 55
Location : Tyne And Wear

http://www.rescueaidforanimals.co.uk

Back to top Go down

Seems to be a problem with pm's and thread updates Empty Re: Seems to be a problem with pm's and thread updates

Post by mole Fri Dec 17, 2010 10:12 am

I do think this problem is intermittant with random members ... as it's happened to me in the past and still does now ... but only occasionally.

I'm sure it's a forumotion problem personally as it comes and goes and wouldn't do if it was an email addy thing. I've never changed my email and the problem rectifies itself without my doing anything.
mole
mole
Member

Posts : 8924
Join date : 2009-07-29
Age : 68
Location : Lancs/West Yorks border

Back to top Go down

Seems to be a problem with pm's and thread updates Empty Re: Seems to be a problem with pm's and thread updates

Post by Sal Fri Dec 17, 2010 11:26 am

it is frustrating when we can't do much to help. All we can do is log in regularly and check the pm box great1
Sal
Sal
Member

Posts : 9857
Join date : 2009-07-15
Age : 52
Location : Warwickshire

Back to top Go down

Seems to be a problem with pm's and thread updates Empty Re: Seems to be a problem with pm's and thread updates

Post by mole Thu Jan 06, 2011 11:38 am

I know this isn't Admin's fault but I do seriously think that pm's are not always getting through to some members which could effect transport runs.

Not everybody can log on every day (which is what you need to do with urgent stuff) and the pm system means that you don't have to.

IMO it's near enough one of the most important services forumotion should make sure works correctly.

I know I know nobody can do anything about it ... but I need to vent angry1
mole
mole
Member

Posts : 8924
Join date : 2009-07-29
Age : 68
Location : Lancs/West Yorks border

Back to top Go down

Seems to be a problem with pm's and thread updates Empty Re: Seems to be a problem with pm's and thread updates

Post by Sponsored content


Sponsored content


Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum